R&L Electronics 800-221-7735
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Frequently Asked Questions Privacy Notice
Frequently Asked Questions

Does R&L Electronics ship outside the United States?
How much does shipping cost?
If I place an order today, when will my order ship?
How will my order ship?
What credit cards do you accept?
Can I pay by bank transfer?
What is your return policy?
Store hours?
Do we accept Paypal?
What is the warranty on used equipment?
Do we require a RA number when returning an item?



Does R&L Electronics ship outside the United States?
Yes, we do ship anywhere in the world.
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How much does shipping cost?
We charge actual shipping. We do not charge any handling fees. We do not make any money on shipping charges. The website will give you a shipping estimate. Just step through the check out process and you will get a shipping quote. If you would like, you may email sales@randl.com with a list of items and your address. We will email you a quote.
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If I place an order today, when will my order ship?
Normally the answer is within 24 hours. This is almost always true, except weekends and Mondays. Usually your order will ship the next business day. Mondays are normally very busy. If your order was placed on the weekend, we will do our best to get it out Monday, but it may not ship until Tuesday.
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How will my order ship?
We will pretty much ship however you want. We have an everyday pickup with UPS and US mail. This is the way we prefer, but we will ship FedEx or whatever. Normally this will delay your package a day.
Exeptions to this are antennas, towers and international shipments. Please email for details on these.

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What credit cards do you accept?
We accept Visa, Master Card and Discover.
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Can I pay by bank transfer?
Yes, we will accept a bank transfer. Send email to sales@randl.com for a proforma invoice. Note: If it is a small order a $20 surcharge may apply.
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What is your return policy?
All items must be returned within 30 days. After 30 days or if the item is not in new condition, it will be treated as a used trade in. All items are subject to a 15% restocking fee. Not all items are returnable.
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Store hours?
Monday-Friday 10am - 6pm
Saturday 10am - 3 pm
Sunday Closed
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Do we accept Paypal?
Yes, we do accept Paypal.
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What is the warranty on used equipment?
Items under $100, 10 days. Items over $100, 30 days. You are responsible for shipping charges both ways when returning a used item.
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Do we require a RA number when returning an item?
We do not require a RA number. When returning an item, please be sure to put a copy of your invoice in the box and a note describing the problem. Please include your phone number so we can call incase of any problems. Please do not send anything back in its original box. Please put the original box in another box.
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Amplifiers and Preamps
HF Amplifiers
2m Amps/Preamps
Antennas
Multiband HF Base
Multiband HF Mobile
Multiband HF Portable
2m Base
2m Mobile
Multiband VHF/UHF Base
Multiband VHF/UHF Mobile
Multiband HF/VHF/UHF Mobile
Antenna Accessories
Duplexers
Triplexers
Rotators
Antenna Mounts
Magnet Mounts
Lip Type Mounts
Antenna Tuners
HF Automatic
HF Manual
Books
Study Guides

Cable, Coax, Wire
HT Jumpers
Ground Wire
Ladderline
Mini 8/RG8X w/Connectors
RG8 w/Connectors
Rotator Cable
Connectors
Adapters
Connector End
Power Supplies
Switching 15-40 amps
Transformer 15-40 Amps
Wall Cubes
Radios
2m Handhelds
2m/70cm Handhelds
2m Mobile
2m/70cm Mobile
HF Base
HF/VHF Base
Multiband HF/VHF Mobile
Radio Accessories
Clocks
Coax Switches
External Speakers
Lightning Arrestors
SWR Analyzers
TNC/Sound Card Interfaces
Wattmeters
Tower
Rohn 25G type
Rohn 45G Type

Copyright © 2014 R&L Electronics
1315 Maple Ave
Hamilton, Ohio 45011
800-221-7735
513-868-6574 Fax
sales@randl.com